Introduction to Lotus Notes

• Overview of Lotus Notes
• What are Lotus Domino and Lotus Notes
• Components of the Notes Infrastructure
• Describing the Role of the Domino Server
• What is a Domino Database
• Understanding the Impact of the Domino Directory

Introducing the IBM Lotus Domino 8.5 Environment

Topic A: Examining the IBM Lotus Domino 8.5 Architecture

• IBM Lotus Domino Architecture
• Client and Server Architectural Components
• Server Documents
• Lotus Domino Server Types
• Default Location Documents
• Client Types
• Overview of Lotus Notes 8.5 Features

Topic B: Investigating IBM Lotus Domino Applications

• The Object Store
• Components of Lotus Domino Applications
• Database Types and Applications
• Composite Applications
• Required Server Applications
• The Lotus Domino Directory
• Lotus Domino Domains
• Single vs. Multiple Domains

Topic C: Exploring IBM Lotus Domino Server Functionality

• Categories of Lotus Domino Services
• Core Lotus Domino Services
• Server Tasks
• Lotus Domino Advanced Services

Lesson 2: Performing Basic Administration Tasks

Topic A: Starting IBM Lotus Domino Administrator

• Lotus Domino Administration
• Lotus Domino Administration Tools
• The Lotus Domino Administrator Interface

Topic B: Using Online Help

• Online Help Resources

Topic C: Navigating in IBM Lotus Domino Administrator

• Lotus Domino Administrator Tabs
• The Person Document
• Groups
• Tasks on the People and Groups Tab
• Tasks on the Files Tab
• Tasks on the Server Tab
• Tasks on the Messaging Tab
• Lotus Domino Replication
• Tasks on the Replication Tab
• Tasks on the Configuration Tab

Topic D: Setting Administration Preferences

• Administration Preferences
• Topic E: Introduction to Policies
• Policies
• Policy Documents
• Settings Documents

Lesson 3: Examining IBM Lotus Notes and IBM Lotus Domino Security

Topic A: Identifying IBM Lotus Domino Security Components

• IBM Lotus Domino Terminology
• Organizations
• Organizational Units
• Organization Certifiers

Topic B: Designing a Hierarchical Naming Scheme

• Hierarchical Naming
• Components of a Hierarchical Name
• Hierarchical Naming Example
• Organizational Unit Naming Recommendations
• Separate Server OUs
• Server Naming Recommendations
• Server Host Names and Common Names
• User Naming Recommendations
• Planning a Hierarchical Naming Scheme
• How to Design a Hierarchical Naming Scheme

Topic 3C: Authenticating with IBM Lotus Domino Servers

• Security Controls
• Certificates and ID Files
• Types of Certificates
• ID Files
• Components of an ID File
• Common Certificates
• How Certificates are used in Authentication
• The ID Vault Feature
• How to Create an ID Vault

Topic 3D: Controlling Access to Resources

• Introduction to Lotus Domino Access Controls
• Access Control Lists
• Roles
• How IBM Lotus Domino Controls Access
• Stages of Access Control
• Security Using Groups
• Group Types
• Best Practices for Creating Groups

Topic 3E: Determining Database Access Levels

• Access Control List Levels

Topic 3F: Determining Workstation Security Levels

• Execution Access
• The Execution Control List

Lesson 4: Examining IBM Lotus Domino Mail Routing

Topic A: Introducing IBM Lotus Domino Messaging

• Lotus Notes Named Networks
• Mail Routing and Lotus Notes Named Networks
• Mail Routing Protocols
• Mail Routing Components
• Mail Settings that Affect Routing
• The Mail Routing Process
• Router Optimizations in Lotus Domino 8.5

Topic B: Designing a Mail Routing Topology

• Mail Routing Topologies
• Topology Types
• Hub and Spoke Topology Considerations
• How to Design a Mail Routing Topology

Lesson 5: Examining IBM Lotus Domino Replication

Topic A: Introducing IBM Lotus Domino Replication

• What is Domino Replication?
• Components of the Replication Process
• The Server-to-Server Replication Process
• Replication Tools
• The Workstation to Server Replication Process
• Database Replicas
• The Database Replication Process
• Streaming Replication
• The Field Level Replication Process
• Factors that Affect Replication

Topic 5B: Designing a Replication Strategy

• Types of Replication Topologies
• Server Replication Types
• Replication vs. Routing Topologies
• Considerations for Choosing a Replication Type
• How to Design a Replication Strategy

Lesson 6: Extending the IBM Lotus Domino Environment

Topic A: Selecting Additional IBM Lotus Domino Services

• Lotus Domino Standard Services
• Lotus Domino Internet Security Mechanisms

Topic B: Implementing IBM Lotus Domino Scalability Features

• Scalability Options
• Lotus Domino Clusters
• Benefits of Clustering
• Lotus Domino Partitions
• Benefits of Partitions

Topic C: Integrating Other IBM Products

• IBM Lotus Sametime
• IBM Lotus Connections
• IBM Lotus Quickr

Lesson 7: Setting Up the First Server and Administrator

• Analyzing a Deployment Plan
• Installing the IBM Lotus Domino Server Software

• Installing the IBM Lotus Domino Administrator Client Software

• Launching and Configuring the First Server
• Configuring the First Workstation
• Assigning Roles to Administrators and Servers

Lesson 8: Adding IBM Lotus Domino Servers

• Registering Servers
• Configuring and Starting Additional IBM Lotus Domino Servers

Lesson 9: Adding IBM Lotus Notes Clients

• Creating an Organizational Unit Certifier
• Registering New Administrators
• Registering Users from a File
• Replicating Server Document Changes
• Setting Up an Administrator Workstation
• Verifying the IBM Lotus Domino Installation
• Creating Replicas on Multiple Servers

Lesson 10 Administering Users

• Creating Groups
• Creating an Organizational Policy
• Creating and Assigning an Explicit Policy

Lesson11: Setting Up Server Administration

• Customizing the IBM Lotus Domino Administrator Work Environment
• Setting Access to Create Databases on the Server
• Setting Administration Levels
• Setting Logging Levels

Lesson 12 Synchronizing IBM Lotus Domino System Databases

• Creating Server Groups for Replication
• Creating a Connection Document

Lesson 7: Configuring Basic Intranet Mail Routing

• Configuring Notes Named Networks
• Implementing a Hub-and-Spoke Mail Routing Topology
• Selecting a Mail Storage Format for Incoming Mail

Lesson 13 Configuring Mail Routing to the Internet

• Enabling the SMTP Listener Task
• Configuring Basic SMTP Settings
• Restricting Internet Mail Delivery
• Enabling Whitelist and Blacklist Filters
• Configuring Extended SMTP (E/SMTP) Options
• Configuring Internet Addressing
• Testing SMTP

Lesson 14 Establishing Mail Controls

• Configuring Router Restrictions
• Implementing Message Disclaimers
• Implementing Mail Delivery Controls
• Implementing Mail Transfer Controls
• Configuring Multiple Server Mailboxes

Lesson 15 Implementing Mail Rules and Storage Limits

• Creating and Activating a Server Mail Rule
• Enabling Mail Journaling
• Implementing Blacklist Tag and Whitelist Tag Mail Rule Conditions
• Establishing Mail Quotas
• Controlling Inbox Size with Inbox Maintenance
• Archiving Mail

Lesson 16: Monitoring Mail

• Verifying Routing and Checking Mail Delivery
• Enabling Mail Statistics
• Enabling Message Tracking
• Configuring Message Recall

Lesson 17: Resolving Common Mail Routing Problems

• Sending a Mail Trace
• Restarting the Router
• Forcing Mail Routing
• Resolving Undelivered and Dead Mail

Lesson 18 Managing Users

• Adding Users
• Changing a User Name
• Moving User Mail Files
• Extending an IBM Lotus Notes ID Expiration Date
• Using the ID Vault to Secure User IDs
• Deleting Users
• Changing a User's Location Within the Organizational Hierarchy

Lesson 19 Managing Groups

• Creating Groups
• Renaming Groups
• Deleting Groups
• Changing Group Membership

Lesson 20 Managing IBM Lotus Notes and Non-Notes Clients

• Setting Up Non-IBM Lotus Notes Users
• Upgrading Lotus Notes Clients
• Managing Roaming Users

Lesson 21 Managing Servers

• The Server Console Window
• Defining Backup Processes
• Using Transaction Logging
• Managing Disk Space
• Enabling View Logging
• Logging and Analyzing Activity Data
• Automating Server Tasks
• Evaluating Server Settings with Domino Configuration Tuner

Lesson 22 Updating Servers

• Finding Instances of a Server's Name
• Placing a Server Out of Service
• Updating a Server ID
• Authenticating with Other Organizations
• Providing Internal and External Server Access

Lesson 23 Setting Up Server Monitoring

• Examining Server Monitoring Tools
• Creating Event Generators
• Using Event Handlers
• Automating Tasks by Using Agents

Lesson 24 Monitoring Server Performance

• Viewing Statistics
• Monitoring Server Statistics and Tasks
• Monitoring the Server with the Domino Web Administrator
• Monitoring Servers by Using the Lotus Domino Console

Lesson 25: Resolving Server Problems

• Troubleshooting with the IBM Lotus Domino Administrator Server Console
• Solving Server Access Problems
• Solving Administration Process Problems
• Solving Server-to-Server Connection Problems
• Solving Agent Manager Problems
• Solving DAOS Problems

Lesson 26: Resolving Replication Problems

• Solving Replication Problems
• Resolving Replication Conflicts
• Coordinating the Purge Interval and the Replication Schedule
• Troubleshooting Server Access in the Application Access Control List

Lesson 27: Recovering a Domino Server

• Recovering from a Server Crash
• Enabling Fault Recovery and Automatic Diagnostic Collection

Lesson 28: Resolving User Problems

• Resolving Workspace and Application Issues
• Implementing Database Redirection
• Resolving Connection Problems
• Responding to Mail Delivery Problems