All You Need to Know About ITSM Processes In ServiceNow

Rating 3.75 out of 5 (534 ratings in Udemy)

What you'll learn

Understand Basic ITSM Processes
Know the basics of ServiceNow

Description

We will be starting from the basics of ServiceNow. So, even if you are not aware of creating records in ServiceNow, its fine. You will learn it.

In this course, core ITSM processes are covered - Incident, Problem, Change, Service Catalogs, CMDB, Knowledge.

Technical concepts of ServiceNow are not discussed in this course. You can look at my SerivceNow …

Duration 3 Hours 58 Minutes

Paid

Self paced

Beginner Level

English (US)

2361

Rating 3.75 out of 5 (534 ratings in Udemy)

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