What is Quality Management System?

A quality management system (QMS) is defined as a formalized system that documents processes, procedures, and responsibilities for achieving quality policies and objectives. A QMS helps coordinate and direct an organization’s activities to meet customer and regulatory requirements and improve its effectiveness and efficiency on a continuous basis.

ISO 9001:2015, the international standard specifying requirements for quality management systems, is the most prominent approach to quality management systems. While some use the term "QMS" to describe the ISO 9001 standard or the group of documents detailing the QMS, it actually refers to the entirety of the system. The documents only serve to describe the system.

Course Objectives

To provide students with the knowledge and skills to understand, implement and maintain the latest quality management system standard ISO 9001:2015

Prerequisites

There is no prerequisite for this program.

Who Should Attend?

This course is ideal for those who are directly and indirectly involved either in the implementation or maintenance of the system or part of the system., including department managers, supervisors, quality representatives, engineers, and administrative staff who have a focus on business improvement, performance and profitability.

Benefits of Implementing QMS

· Defining, improving, and controlling processes

· Reducing waste in the system

· Preventing errors and defects

· Reduction in costs

· Facilitating and identifying training opportunities

· Motivation of people at all levels

· Setting organization-wide direction

· Communicating a readiness to produce consistent results