This 4 hours course provides a clear, step-by-step explanation on each requirement/sub-clause of the ISO 9001: 2015 Standard with 40 plus downloadable resources
This course offers solutions which can be used in the implementation & auditing of a quality management system,
This course will help you gain a perfect understanding of ALL the requirements presented in ISO 9001: 2015, and you will be able to implement a Quality Management System or make an audit for a QMS.
This course is divided into 4 parts:
The first part acts as an introduction to the course, it provides you with definitions such, quality, quality management and ISO, and the purpose of quality management,7 quality management principles
The second part speaks about the , the actions proposed by ISO 9000: 2015 in order to apply those principles and the benefits of each principle.
The third part is where, in my opinion, things get serious, as it contains a very thorough and detailed explanation of all the requirements of ISO 9001: 2015 plus examples to help you better understand the requirement, it follows the structure of the standard so we will be discussing about the clauses in their order: Context of the Organization, Leadership, Planning, Support, Operation, Performance Evaluation and Improvement.
The fourth part is about management system auditing in general and it speaks about the principles and types of management system audits, concepts like audit scope and criteria, audit teams, audit objectives, non-conformity, audit plans and report.
SECTION 1 : Introduction to Quality
Section 2 : Quality Management Terminologies
Introduction
Terms related to person or people
Terms related to Organisation
Terms related to activity
Terms related to process
Terms related to system
Terms related to requirement
Terms related to result
Terms related to data ,information & documentation
Terms related to customer
Terms related to characteristics
Terms related todetermination
Terms related to action
Terms related to audit
Section 3 : ISO 9001:2015 Clause 1 to 10 introduction
Clause 1 to 3 -1) scope, 2)Normative references, 3) Terms & definitions
Clause 4 Context of organisation
Clause 5 Leadership
Clause 6 Planning
Clause 7 Support
Clause 8 Operation
Clause 9 Performance evaluation
Clause 10 Improvement
Section 4 Auditing Concept :-
Audit Definitions
Principles of audit
Audit terminologies
Section 5 Audit Management
Establishment of audit program
Implementing the audit program
Audit monitoring
conduction the audit
The course DOES NOT ONLY READ THE REQUIREMENTS OF ISO 9001:2015 but it speaks about the intent of each requirement, gives examples and solutions for the implementation. It is a great tool for auditing or implementing a Quality Management System.
