This courseintroduces you to theISO 9001:2015 Standard for Quality and provides you with a systematic approach to implementing a Quality Management System in yourorganization.Includingdownloadableresources and worked examples, this course provides you witha step by stepguidetodevelopinga Quality Management System centred aroundthe needs and expectationsof your customers and your legal obligations.Additional guidance is provided at the end of the coursefor organizations consideringISO certification which includes a Gap Analysis from which you can develop an action plan, to manage the implementation process effectively. As this is a beginner course, there is no need for any prior knowledge, however, a basic understanding of business processes and managing quality will be an advantage in order to get the most out of the course.

We're living through difficult times and it might be that you find yourself having to look for alternate opportunities to advance your career. Why not see what quality management might look like for you by completing this course. It might be that you think the course would be great for someone you know - or you might want to gift the course to someone who you think will benefit.

Thank you for taking an interest in the course and I wish you continued success in all that you do.