Considering a career in quality?

This is the course for you! Covered are the principles of a quality management system:

• Customer Focus

• Leadership

• Engagement of People

• Process Approach

• Improvement

• Evidence Based Decision Making

• Relationship Management

We discuss each of these principles, their importance to any organization's overall health, and the key benefits of utilizing these principles.

Additionally, we provide an overview of each of the clauses in the ISO 9001 quality management system standard.

And, as a bonus, we've added a lecture describing several opportunities available within a company's quality management system.