“If you always do what you’ve always done, you always get what you’ve always gotten.”

Jessie Potter (c.1981, “The Milwaukee Sentinel”

Based on ICAO Safety Management System requirements, a service provider must conduct Internal Safety Investigations. In addition, everyone involved in internal safety investigations must have a valid training in investigation techniques.

We've created this video-course to solve the problem for both: for companies and for individuals, as they could perform investigations in a competent, and independent and objective manner.

What you will learn

We've covered all necessary requirements here and even more: we've added some useful tips & tricks as you could learn how to perform the investigation in an easy way.

1. Assigning an investigator

2. Data collection

3. Interview of personnel (witness)

4. Scenario reconstruction

5. Data analysis

6. Root cause analysis

7. Hazard identification and risk assessment (basic overview)

8. Determination of risk control options

9. Elaboration of final report

10. Communication of results

This video-course has been developed as a part of a complex Safety Management System Course, approved by Moldovan CAA. It's a comprehensive course, which contains guidance materials and tips on how to conduct it correctly.

The following documentation were used:

• ICAO Doc 9756

• ICAO Doc 9859

• ICAO Annex 13

• ICAO Cir 216-AN/131

• ICAO Cir.253-AN/151

• Guidelines on Accident Investigation and Root Cause Analysis ACI Asia Pacific First Edition May 2019