This is a self-paced foundational certification training for ignio AI. Digital Workspace. It is designed for any learner who wants to acquire a basic understanding of Digitate’s End User Experience Management (EUEM) product, ignio AI. Digital Workspace.

This training will help you understand the industry pain areas that the product resolves, develop a foundational understanding of the product’s key features and functions, and to whom it benefits. One of the modules also covers a special segment for the Sales & Pre-Sales teams.

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Digitate is an award-winning organization that aims to resolve challenges among IT and business operations across industries and domains. Digitate aims to enable autonomous enterprises. ignio leverages AI, ML, and automation capabilities to intelligently manage IT and business operations for enterprises.

Powered by Artificial Intelligence and Machine Learning, ignio drives digital transformation among enterprise IT by bringing a paradigm shift in IT operations, from outdated manual processes to automated, proactive, and predictive operations.

ignio Overview is the foundation course that describes the basic concepts and capabilities of ignio and its products. This course explores ignio’s usability at a functional level, explaining its features of self-learning, self-healing using AI & ML by three core features of “Learn, Resolve and Prevent”, its application among customers and case studies, and finally its capability, compatibility & comparison with other technologies and processes like ITOM tools.