Effective communication skills are very important in professional life as well as personal life. A number of jobs are there in which one needs excellent communication skills. There are a number of social occasions in which people with great communication skills, enjoy better social status along with a number of friends. This mini course helps to improve communication skills of learners.Inside the course there is

• Define and understand communication

• Types of communication

• The communication process

• Barriers in a communication process

• Overcoming barriers in a communication process

• Advantages of effective communication

Communication is an important aspect in human life. It is the way one expresses ones knowledge, emotions and skills. Tony Robbins says “Communication is the power. Those who have mastered its effective use can change their own experience of the world and world’s experience of them. All behavior and feelings find their original roots in some form of communication.”

It helps us to deepen our relationship and bond with the others and increase our capabilities to solve problems, form an effective team and gain the ability to make decisions. It allows us to communicate even difficult or negative messages without creating conflict or destroying trust. Through effective communication we could better understand the emotions and intentions, we are able to know how to convey our message so that it is well understood and received. It is also the way how you listen and comprehend the message and understand the full meaning and also to make other people feel heard and understood.