In this course, you will learn how to communicate effectively with actionable tips and insights from the renowned facilitator and author of the book ‘Ditch Mediocrity’, Heléne Smuts. Learn more with the ‘Effective Communication’ course: Understand how you communicate and how this influences your interactions; Learn how to navigate tough conversations; Understand how your own behaviour can affect your team members; Learn how to communicate difficult messages while maintaining healthy workplace relationships. This course is designed to support you as a leader, team leader, or manager to develop your own high-performance team. You will have access to an impressive array of resources to ensure you develop as a leader and include your team with you on your journey. When you learn how to communicate effectively, you will be able to better lead, influence and develop your people. In this module, you will find video tutorials; flip chart documents that reflect the content in the videos; PowerPoint presentation guiding you on how to facilitate your own team workshops; implementation guides - your own facilitator guide; worksheets; and additional resources, to deepen your learning. Heléne has 15 years of experience in developing teams. She has worked across 5 different continents and is the creator of the Guiding Action Facilitation Method. She is a certified Transactional Analysis Facilitator and is a licensed Insights Discovery Practitioner.