Design Thinking is a process that you can learn and a skill that you can master with practice and that will help you to be more emphatic and creative. With this course you will understand why empathy and flexibility are crucial to improve or create better products, services, processes or business models. Also how to prepare a workshop, lead participants and deal with conflict by using the Design Thinking tools.
Design Thinking is much more that one framework to follow a process, while applying Design Thinking and without even realizing, we are improving other skills such as:
- Creativity and critical thinking, as we are training our left and right brain with convergent and divergent thinking
- Team work and conflict management, that is why a framework helps us to learn techniques to deal with people's egos, democratize and prioritize ideas and learn with data analysis
- Being agile and time management, since we use time boxing for every tool
Within the course, you will find extra materials and a challenge, that you can share in our Slack community, getting also inspired by other people’s cool ideas.
Remember, 80% of success is just getting started!
After completing the course, you have the opportunity to participate in a real virtual workshop where we use challenges provided by NGO partners and we learn by helping.
WHAT YOU WILL LEARN
Gain an appreciation of the design thinking process to start exploring how it can be involved in your work
Prepare for the challenges and obstacles of a workshop
Analyze the differences between offline and online workshops
Create a new product or service that fulfills the needs of your customer
LESSONS
Understand what human centered design means
What is the origin of design thinking
When to use design thinking
Understand the process and the tools of design thinking
Convergent and divergent thinking: the double diamond
The importance of diversity and co-creation
The importance of Storytelling
The challenge
Empathize: For whom do you want to solve which problem?
Define the problem: what do you want to solve?
Get wild and brainstorm. Which ideas could solve the problem?
Prototype a solution. How can you prototype ideas?
Test it and analyze results. Do you need to pivot?
