Effective leaders know how to communicate with their team members to keep morale and productivity high. Learn the crucial communication skills you need to have as a leader. First, you'll learn best practices for delivering meaningful feedback in any situation. Then you'll discover how communication in general, and performance feedback in particular, will increase your team's productivity.

Combine observation, precise language, dialogue & collaborative action to foster growth and get results.

Course 1: Deliver Meaningful Feedback

• Observe First
• Deliver Your Message
• Build Two-Way Communication
• Move Forward

Move beyond performance review toward daily engagement that unleashes the power of your workforce.

Course 2: Inspire Extraordinary Performance

• Distinguish Performance from Conduct
• Set & Communicate Standards
• Go Beyond Job Descriptions
• Unleash Talent

This two course bundle includes dynamic video, interactive practice lessons, tips from industry leaders, and downloadable PDFs. Each component is designed to be completed in short time allotments, or all at once, to suit your schedule. It will take approximately 1 hour to complete the bundle.

Share your observations with the right mix of candor, dialogue, and active listening and you'll keep your team informed, engaged, and improving.