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• Explain What is meant by Consumer Behavior
• Describe the Types of Consumers
• Explain Why do Consumers Buy
• Explain the Importance of Consumer Behavior
• Explain Role of Consumer Behavior in Loyalty
• Explain the Model of Consumer Behavior
• Explain Steps of Decision-Making Process
• Explain How to Reduce Cognitive Dissonance
• Explain Consumer Involvement in Buying Decisions
• Explain the Types of Consumer Buying Decisions
• Explain the Factors Influencing Consumer Behavior
• Explain Role of Consumer Behavior & Satisfaction
• Explain Role of Consumer Behavior for Relationship
• Explain Role of CRM in Consumer Behavior
• Explain Role of Consumer Behavior & Value Drivers