CONNECT - Customer Service Excellence
Rating 4.83 out of 5 (3 ratings in Udemy)
What you'll learn
- What effective communication is
- Why being proactive is the best approach to customer service
- How to create a Customer Journey Map
- What active listening and responding effectively entails
- The four types of customers
- How the Competency Framework applies in Customer Service
- How to handle challenging customers
- Level up strategies in Customer Service
Description
Your organization's success is highly dependent on how successful …
Duration 2 Hours 58 Minutes
Paid
Self paced
All Levels
English (US)
7
Rating 4.83 out of 5 (3 ratings in Udemy)
Go to the Course
We have partnered with providers to bring you collection of courses, When you buy through links on our site, we may earn an affiliate commission from provider.
Paid
Self paced
All Levels
English (US)
7
Rating 4.83 out of 5 (3 ratings in Udemy)
Go to the Course