Amazon Connect AWS Contact Center VOIP Bootcamp zero to hero

Rating 3.94 out of 5 (98 ratings in Udemy)

What you'll learn

Learn to set up a cloud-based contact center using Amazon Connect
Learn to setup dynamic contact flows
Learn to setup and Integrate with Artificial intelligence.
Learn to set up Amazon Connect with Amazon Polly.
Learn to set up Amazon Connect with Amazon Lex.
Learn to set up Natural Language Understanding (NLU) into Amazon Connect
Learn to setup contact flows with call recording in Amazon Connect
Explore an exciting career …

Rating 3.94 out of 5 (98 ratings in Udemy)

What you'll learn

Learn to set up a cloud-based contact center using Amazon Connect
Learn to setup dynamic contact flows
Learn to setup and Integrate with Artificial intelligence.
Learn to set up Amazon Connect with Amazon Polly.
Learn to set up Amazon Connect with Amazon Lex.
Learn to set up Natural Language Understanding (NLU) into Amazon Connect
Learn to setup contact flows with call recording in Amazon Connect
Explore an exciting career in AWS Cloud
Start an exciting, unique niche and high paying career in the Telecom & VOIP Industry
Small Business Owner could build their own Contact Center in the AWS cloud
Learn the AWS Connect from Beginner to Advanced Level

Description

Become an AWSCall Center Telecom Engineer and learn one of the employers hard to find requested skills of 2021.

This is the most comprehensive, yet straight-forward course for the AWS Call Center Bootcamp from zero to hero on Udemy! Whether you have never programmed a Call Center solution before, already know the basics of AWSConnect or Call Center administration, or want to learn about the advanced Artificial Intelligence (AI)features in AWSConnect, this course is for you! In this course, we will teach you AWSConnect which would help you kick start your career in the AWScloud. This would also help small, mid, and even large-size companies to retire on-prem call centers and potentially make a move to the cloud call center. Just for a side note Amazon one of the largest organizations on the planet runs their entire call center on AWSconnect so if Amazon could do then other companies as well.

AWSScripts and ChatBot Files are included with this course under the Udemy Resource section.

We cover a wide variety of topics, including:

By the end of this course, you will be confidently implementing AWSCall center solution as an alternative to Cisco, Asterisk, Avaya, Five9, NiceInContact, Aspect, Talkdesk, Genesys, 8x8, Serenova, EvolveIP, Telecom System, and many more.

You'll Also Get:

Lifetime Access to course updates
Fast &Friendly Support in the Q&A section

Duration 2 Hours 58 Minutes

Paid

Self paced

All Levels

English (US)

3481

Rating 3.94 out of 5 (98 ratings in Udemy)

Go to the Course
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