Communication skills are the most important personal skills you can cultivate to achieve success in life. Life is a series of interactions through communications. People who develop strong communication skills perform well in school, land jobs and promotions, and frequently rise to the highest levels of leadership in sporting environments and corporations. People who do not improve their communication skills frequently see their careers stagnate or plateau in the mid-range. Communication skills are either something that is either very poorly thought out or not thought out at all.

Communication is one of the main ingredients for success in many professions, but the problem is that the phrase ‘good communication skills is a term so overused that it is difficult to pinpoint what it means. In this Certificate, you will learn what strong communication skills are and how to implement them into your daily practice.

Demonstrating strong communication skills is about being able to convey information to others simply and unambiguously. It involves the distribution of messages clearly and concisely, in a way that connects with the audience. Good communication is about understanding instructions, acquiring new skills, making requests, asking questions, and relaying information with ease. Good communication also involves understanding requests and relaying key information. When there is a breakdown in communications, often efficiency, morale and objectives can all suffer.

Following the advancement of your communication knowledge, we will delve into the topic of reflective practice and how you can use reflective practice to improve your communication. Some of the major topics covered in this section are as follows: What exactly is reflection? Why should I employ it? The mindset that propels a reflective practitioner, as well as tools for applying reflection. We will also discuss various reflective elements of communication, such as reflective skill, reflective process, and reflective system, as well as the role of reflection in communication, such as combining theory with practice, emotional intelligence, challenging the status quo, and multidiscipline work.