Rating 4.3 out of 5 (107 ratings in Udemy)

• Understand how airlines and airports operate in relation to the provision of customer|passenger services.
• Learn about customer|passenger and baggage check-in and boarding procedures.
• Improve your customer service skills to increase customers loyalty and sales performance.
• Obtain the skills you need in order to get successfully hired by the lead companies in the aviation industry.
• Aviation General, Codes and Abbreviations, Airline Terminology, Travel Documentation, Baggage Handling.
• Knowledge of the Customer | Passenger Service Agent role, duties coupled with Aviation terminology and procedures.