In this Cisco 640-461 (ICOMM) Exam training course, expert author Greg Dickinson will teach you about Cisco voice technologies, as well as prepare you for the exam. This course is designed for users that already have experience in Cisco data technologies.
You will start by learning about voice communications, codecs, and voice technology. From there, Greg will teach you about Cisco Unified Communications Manager (CUCM) Express, as well as …
In this Cisco 640-461 (ICOMM) Exam training course, expert author Greg Dickinson will teach you about Cisco voice technologies, as well as prepare you for the exam. This course is designed for users that already have experience in Cisco data technologies.
You will start by learning about voice communications, codecs, and voice technology. From there, Greg will teach you about Cisco Unified Communications Manager (CUCM) Express, as well as external communication with Communications Manager Express (CME). This video tutorial also covers class of restriction in CME, call handling features, and quality of service. Other topics that are covered include CUCM, phone restriction in CUCM, device configuration, and user access to CUCM. You will also learn about Cisco unity connection, Cisco Unified Presence, and troubleshooting.
Once you have completed this computer based training course, you will have covered all of the exam objectives for the Cisco 640-461 (ICOMM) exam.
Course Overview
Course Prerequisites 00:02:32
About The Author 00:01:14
Overview Of Cisco Certifications 00:04:35
Topics Covered In This Course 00:04:46
What Is VOIP
Overview Of Voice Communications - Part 1 00:03:22
Overview Of Voice Communications - Part 2 00:03:57
VOIP Terms And Technologies - Part 1 00:04:03
VOIP Terms And Technologies - Part 2 00:04:42
VOIP Communications Overview 00:04:05
Voice Codecs - Part 1 00:02:40
Voice Codecs - Part 2 00:03:36
Voice Codecs - Part 3 00:05:15
Voice Codecs - Part 4 00:03:28
Overview Of Voice Technology
CUCM Express Overview 00:02:23
Cisco Unified Communications Manager Overview 00:04:24
VOIP Phone Registration Process 00:03:24
CUCM Express Basic Configuration
Overview Of CUCM Express 00:03:45
Configuring CUCM Express For CCP 00:04:13
Overview Of The CCP GUI 00:04:13
Basic CME Configuration 00:04:31
Installing The Web GUI - Part 1 00:04:40
Installing The Web GUI - Part 2 00:04:12
Installing The Web GUI - Part 3 00:04:02
Configuring Phones - Part 1 00:03:33
Configuring Phones - Part 2 00:03:31
Configuring Directory Numbers 00:04:21
Directory Number Configuration In CCP 00:02:44
Phone Configuration In CCP 00:03:37
External Communication With CME
Voice Port Types 00:03:40
Overview Of Dial-Peers 00:04:08
The Basics Of Voice Ports - Part 1 00:02:55
The Basics Of Voice Ports - Part 2 00:05:06
Dial-Peer Configuration - Part 1 00:02:53
Dial-Peer Configuration - Part 2 00:05:28
Dial-Peer Configuration - Part 3 00:03:44
Dial-Peer Lab - Part 1 00:04:54
Dial-Peer Lab - Part 2 00:04:20
Using CCP To Configure POTS Dial-Peers 00:04:05
Using CCP To Configure VOIP Dial-Peers 00:03:37
Final Notes On Dial-Peers 00:04:32
Digit Manipulation 00:04:21
Class Of Restriction In CME
Overview Of Class Of Restriction Settings 00:03:45
COR Configuration - Part 1 00:02:05
COR Configuration - Part 2 00:04:10
COR Analysis 00:04:54
Call Handling Features In CME
Overview Of Call Handling Features 00:03:41
Creating A Phone Directory 00:03:47
Implementing Call Park - Part 1 00:04:15
Implementing Call Park - Part 2 00:02:54
Implementing Call Pickup 00:04:10
Configuring Intercom 00:03:24
Configuring Paging 00:04:23
Call Forwarding And Transfer 00:04:48
Blocking Calls After-Hours 00:04:32
Call Accounting 00:03:45
Single-Number Reach 00:02:51
Quality Of Service
Overview Of QoS 00:04:07
Network Requirements For VOIP - Part 1 00:02:25
Network Requirements For VOIP - Part 2 00:04:26
QoS Models And Mechanisms - Part 1 00:04:27
QoS Models And Mechanisms - Part 2 00:04:09
Using AutoQoS To Simplify Configuration 00:02:10
Cisco Unified Communications Manager Overview
Overview Of CUCM 00:04:22
The CUCM Admin Web Interface - Part 1 00:03:51
The CUCM Admin Web Interface - Part 2 00:02:41
OS Administration From The Web - Part 1 00:03:49
OS Administration From The Web - Part 2 00:04:17
The CUCM Command Line Interface 00:03:16
Phone Registration In CUCM
Phone Registration In-Depth 00:03:53
Power Over Ethernet 00:05:05
The Voice VLAN 00:05:13
Configuring DHCP For Device Registration 00:04:38
Adding A Phone To The CUCM Database 00:06:01
Bulk Administration With Phones - Part 1 00:04:05
Bulk Administration With Phones - Part 2 00:04:23
Bulk Administration With Phones - Part 3 00:06:05
Device Configuration
Overview Of Device Registration In CUCM 00:03:28
CUCM Services For Device Registration 00:04:33
Device Pool Overview 00:03:15
Configuring A Device Pool - Part 1 00:03:54
Configuring A Device Pool - Part 2 00:05:00
Softkey Template Configuration 00:04:16
Phone Button Configuration 00:05:03
User Access To CUCM
Types Of User Access 00:04:59
Configuring Local Users 00:02:58
Bulk Administration Of Users 00:05:16
Using LDAP With CUCM 00:04:28
Configuring LDAP Synchronization - Part 1 00:05:25
Configuring LDAP Synchronization - Part 2 00:04:45
Configuring LDAP Authentication And Filters 00:03:37
The End User Experience 00:02:58
CUCM Dial Plan Administration
CUCM Dial Plan Overview 00:04:29
Call Routing In-Depth - Part 1 00:03:44
Call Routing In-Depth - Part 2 00:03:09
Call Routing In-Depth - Part 3 00:02:16
Configuring Route Patterns - Part 1 00:05:19
Configuring Route Patterns - Part 2 00:06:38
Partitions And Calling Search Spaces - Part 1 00:01:56
Partitions And Calling Search Spaces - Part 2 00:03:49
Partitions And Calling Search Spaces - Part 3 00:02:35
Configuring Partitions 00:03:10
Configuring Calling Search Spaces 00:05:59
Troubleshooting Dialing Issues With DNA 00:04:31
Telephony Features In CUCM
Overview Of Telephony Features 00:03:53
Configuring Shared Lines 00:05:52
Configuring Call Park 00:02:54
Configuring Call Pickup 00:03:17
Configuring Callback 00:04:41
Configuring Do Not Disturb 00:03:28
Configuring Call Barge And Privacy 00:06:33
Configuring XML Services 00:04:08
Cisco Unity Connection
Overview Of Cisco Unity Connection 00:06:07
Configuring CUCM Connection To CUC 00:05:44
Basic User Administration In CUC 00:05:09
User Templates And Class Of Service 00:03:15
LDAP And CUCM User Sync 00:05:12
Cisco Unified Presence
Overview Of Unified Presence 00:03:37
Configuring CUCM For Unified Presence - Part 1 00:04:33
Configuring CUCM For Unified Presence - Part 2 00:05:32
Configuring CUPs For Unified Presence 00:06:59
Troubleshooting
Troubleshooting Phone Registration Issues 00:04:23
Troubleshooting Call Routing Issues 00:04:40
Reporting In CUCM 00:04:00
The Cisco RTMT 00:05:00
Conclusion
Review Of Topics Covered 00:07:21
Where To Go From Here 00:02:33