Sneak Peek
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Introduction
CompTIA A+ Core 2 …
Sneak Peek
The Sneak Peek program provides early access to Pearson video products and is exclusively available to Safari subscribers. Content for titles in this program is made available throughout the development cycle, so products may not be complete, edited, or finalized, including video post-production editing.
Introduction
CompTIA A+ Core 2 (220-1102) Complete Video Course (Video Training): Introduction
Module 1: Operating Systems
Module 1: Introduction
Lesson 1: Compare and Contrast Operating Systems
Learning objectives
1.1 Types of Workstation Operating Systems
1.2 32-bit versus 64-bit
1.3 Smartphone Tablet Operating Systems
1.4 Vendor Life-Cycle Limitations
Lesson 2: Windows Versions and Features
Learning objectives
2.1 Comparison of Windows Versions and Features
2.2 Corporate versus Personal Needs
2.3 Application Requirements and Install Methods
Lesson 3: Operating System Installation
Learning objectives
3.1 Installation Methods
3.2 Types of Installations
3.3 Install/Upgrade Considerations
3.4 Partitioning
3.5 File Systems Formatting
Lesson 4: Microsoft Command-line Tools
Learning objectives
4.1 Introduction to Microsoft Command-Line Tools and Help
4.2 Challenge #4: Access Microsoft Command-line Tools
4.3 File-related Commands Part 1
4.4 File-related Commands Part 2
4.5 Disk and File Checking Tools
4.6 Working with Tasks
4.7 Command-Line Networking in Windows Part 1 (ipconfig and ping)
4.8 Command-Line Networking in Windows Part 2
4.9 Winver, Hostname, and Pathping
4.10 Policy-based Commands
4.11 Additional Command-Line Tools
Lesson 5: Microsoft Operating System Features and Tools
Learning objectives
5.1 Administrative Tools Part 1 (Computer Management and the MMC)
5.2 Administrative Tools Part 2 (Performance Monitor and WMD)
5.3 Administrative Tools Part 3 (Task Scheduler and Print Management)
5.4 Administrative Tools Part 4 (Local Users and Groups and Event Viewer)
5.5 Administrative Tools Part 5 (Windows Firewall and Local Security Policy)
5.6 Additional Windows Tools
5.7 System Configuration Utility
5.8 Task Manager
5.9 Disk Management
Lesson 6: Windows Control Panel Utilities
Learning objectives
6.1 Internet Options
6.2 Display Resolution
6.3 Folder/File Explorer Options
6.4 System Properties
6.5 Power Options
6.6 Additional CP Icons (Part 1 - Windows 10)
6.7 Additional CP Icons (Part 2 - Windows 11)
Lesson 7: Windows Settings
Learning objectives
7.1 How to Access Windows Settings
7.2 Time Language
7.3 Update Security
7.4 Personalization and Apps
7.5 Privacy
7.6 System: Video, Power, Storage, and Remote Desktop
7.7 System: About and System Properties
7.8 Virtual Memory
7.9 Devices
7.10 Network Internet
7.11 Accounts
Lesson 8: Windows Networking
Learning objectives
8.1 Introduction to Windows Networking
8.2 Static Vs. Dynamic IP
8.3 Workgroup Vs. Domain
8.4 Sharing and Mapping
8.5 Administrative and Hidden Shares
8.6 Establishing Network Connections
8.7 Proxy Settings
8.8 Remote Control of Windows Systems
8.9 Firewall Settings
Lesson 9: macOS
Learning objectives
9.1 Apple ID
9.2 macOS Tools and Best Practices
9.3 Apple File Types for Applications
Lesson 10: Linux 101
Learning objectives
10.1 Introduction to Linux
10.2 The Terminal
10.3 Basic Linux Commands and Help System
10.4 Working with Directories and Files Part 1
10.5 Working with Directories and Files Part 2
10.6 Administrative Access in Linux
10.7 Linux Analysis
10.8 Using Text Editors
10.9 Linux Networking
10.10 Linux Best Practices
10.11 Challenge #5: Use Linux Commands
Module 2: Security
Module 2: Introduction
Lesson 11: Physical Logical Security
Learning objectives
11.1 Physical Security
11.2 Active Directory
11.3 User Authentication
11.4 Firewall Security
11.5 MDM Policies and DLP
11.6 Certificates and Trust
11.7 Principle of Least Privilege
11.8 Hard vs. Soft Tokens
11.9 Authenticator Apps and SMS Security
Lesson 12: Wireless Security Protocols and Authentication Methods
Learning objectives
12.1 Wireless Encryption Protocols
12.2 Wireless Authentication (Enterprise)
12.3 Kerberos
Lesson 13: Malware Prevention, Detection, and Removal
Learning objectives
13.1 Malware Part 1
13.2 Malware Part 2
13.3 Keyloggers
13.4 Cryptominers
13.5 Tools and Methods for Defeating Malware
Lesson 14: Social Engineering and Additional Attacks and Threats
Learning objectives
14.1 Social Engineering Part 1
14.2 Social Engineering Part 2
14.3 Attacks on Passwords
14.4 DoS, DDoS, Botnets, and Zero-day Attacks
14.5 Additional Threats
Lesson 15: Windows Security Settings
Learning objectives
15.1 Login OS Options
15.2 Users and Groups
15.4 BitLocker and EFS
15.5 Windows Defender Antivirus
15.6 Windows Defender Firewall
Lesson 16: Workstation Security
Learning objectives
16.1 Password Best Practices
16.2 Account Management
16.3 Basic Active Directory Functions
16.4 Disabling AutoPlay/Autorun
Lesson 17: Mobile Device Security
Learning objectives
17.1 Screen Locks
17.2 Best Practices in the Case of Loss or Theft
17.3 Additional Mobile Device Security
17.4 Internet of Things (IoT)
Lesson 18: Data Disposal and Destruction
Learning objectives
18.1 Recycling Repurposing Best Practices
18.2 Physical Destruction
Lesson 19: SOHO Security
Learning objectives
19.1 SOHO Wireless Security Part 1
19.2 SOHO Wireless Security Part 2
19.3 SOHO Wireless Security Part 3
Lesson 20: Browser Security
Learning objectives
20.1 Browser Download/Installation
20.2 Browser Settings
20.3 Extensions and Plug-ins
20.4 Password Managers
20.5 Secure Connections
20.6 More Browser Settings
Module 3: Software Troubleshooting
Module 3: Introduction
Lesson 21: Troubleshoot Microsoft Windows
Learning objectives
21.1 Troubleshooting Windows Operating System Failures Part 1
21.2 Troubleshooting Windows Operating System Failures Part 2
21.3 Troubleshooting Windows Operating System Failures Part 3
21.4 Windows 10 Recovery Environment
21.5 Service Failures
21.6 Performance and Application Issues
21.7 Windows Troubleshooting Utilities Part 1
21.8 Windows Troubleshooting Utilities Part 2
Lesson 22: Troubleshoot PC Security Issues
Learning objectives
22.1 Common Symptoms and Potential Culprits Part 1
22.2 Common Symptoms and Potential Culprits Part 2
22.3 Invalid Certificate Issues
22.4 Tools Used to Solve Security Problems
Lesson 23: Best Practices for Malware Removal
Learning objectives
23.1 Malware Removal Procedure
23.2 Scenario - Scan For and Quarantine a Virus
Lesson 24: Troubleshoot Mobile OS and Application Issues
Learning objectives
24.1 Common Symptoms of Mobile OS/App Issues
24.2 Troubleshooting Android and iOS
Lesson 25: Troubleshoot Mobile OS Security Issues
Learning objectives
25.1 Mobile OS Security Issues - Symptoms and Concerns
25.2 Tools Used to Solve Mobile OS Security Problems
Module 4: Operational Procedures
Module 4: Introduction
Lesson 26: Documentation
Learning objectives
26.1 Ticketing Systems
26.2 Asset Management
26.3 Types of Documents
26.4 Network Documentation
26.5 Knowledge Bases and Articles
Lesson 27: Change Management
Learning objectives
27.1 Change Management Best Practices Part 1
27.2 Change Management Best Practices Part 2
Lesson 28: Disaster Prevention and Recovery
Learning objectives
28.1 Power Problems and Protective Devices
28.2 Backup Methods and Testing
28.3 Backup Demonstrations
28.4 Account Recovery Options
Lesson 29: Safety Procedures
Learning objectives
29.1 ESD Prevention
29.2 Equipment Grounding
29.3 Personal Safety
Lesson 30: Environmental Impacts and Controls
Learning objectives
30.1 MSDS Documentation
30.2 Toxic Waste Handling
30.3 Environmental Controls
Lesson 31: Incident Response, Licensing, and Regulated Data
Learning objectives
31.1 Incident Response
31.2 Licensing
31.3 Regulated Data
Lesson 32: Communication and Professionalism
Learning objectives
32.1 Communication Techniques
32.2 Professionalism
Lesson 33: Basic Scripting
Learning objectives
33.1 Introduction to Scripting
33.2 Challenge #6: Use PowerShell and VSC
33.3 Scripting in PowerShell
33.4 Challenge #7: Linux, Nano, Vim, and Bash
Lesson 34: Remote Access Technologies
Learning objectives
34.1 RDP
34.2 SSH
Lesson 35: Exam Tips and Examples
Learning objectives
35.1 Test Taking Tips Techniques
35.2 Sample A+ Question #1 (220-1102)
35.3 Sample A+ Question #2 (220-1102)
35.4 Sample A+ Question #3 (220-1102)
Summary
CompTIA A+ Core 2 (220-1102) Complete Video Course (Video Training): Summary