Ranjay Gulati, Harvard Business School professor and author of "Reorganize for Resilience: Putting Customers at the Center of Your Business," on how to deliver what customers really want.
Table of Contents
Creating a Customer-Centric Business
00:10:37
Creating a Customer-Centric Business
Video description
Ranjay Gulati, Harvard Business School professor and author of "Reorganize for Resilience: Putting Customers at the Center of Your Business," on how to deliver what customers really want.
Table of Contents
Creating a Customer-Centric Business
00:10:37
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